Founded in Brooklyn in 2002 as an offshoot of Williams-Sonoma, West Elm strives to offer its customers well-designed pieces for the home at affordable prices. It specializes in stylish yet accessible pieces, with a focus on ethical production, featuring Fair Trade, organic and handmade products among its vast selection.
Finding Sales and Specials
The West Elm website features a number of promotions that are front and center. Current sales are featured in a row directly under the menu bar. You'll find lots of percentage discounts off a specific category, such as lighting, sofas, rugs or family room furniture. You can also check out the dedicated sale section located at the far right of the menu to find items on clearance for up to 60% off. Score some decorative accents or new sheets to refresh your home.
Using Key Rewards and the West Elm Credit Card
Join West Elm's loyalty program, called The Key, and you can enjoy savings and rewards under the company's other brands, including Pottery Barn, Williams-Sonoma and Mark and Graham. As a Key Holder, you can earn 3% of your purchase back in a rewards code that you can redeem for future shopping trips. For even more benefits, consider signing up for West Elm's credit card. You'll receive a welcome bonus, a birthday offer and up to 10% back in rewards, plus you'll be able to finance big-ticket items of over $750.
Join West Elm's Mailing List
If you sign up to receive emails, you'll get a West Elm promo code for 15% off your entire order. Since furniture and decor purchases can really add up, this discount could result in significant savings. You'll also be the first to know about sales, new arrivals and company updates.
West Elm Company Contact Information
West Elm has an extensive Customer Service section on the website, to troubleshoot issues with orders, shipping, gift cards or its rewards program. If you need to speak to someone directly, you can call 1-888-922-4119 to reach the general help line, or use the contact form to send the company a message.
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